one|chapter 2:

resume

Reed Maxfield Wiedower
ph: 202.328.1972
em: e-mail address is here
1657 Newton St. NW
Washington DC 20010

Graduate of Williams College with a Bachelor of Arts degree; double-majored in Political Science and English

Work Experience

2006-present | New Signature | Washington, DC
Team Lead Consultant
  • Managed team of IT consultants (both senior and junior level) covering several clients from small to medium sized businesses across the DC metropolitan area.
  • Responsible for streamlining operations and developing policies and procedures to ensure proper workflow.
  • Performed strategic planning for areas including network design, disaster recovery and security auditing.
  • Redesigned and implemented new in-house systems (problem tracking/phone/knowledge base) to faciliate company's ability for growth.
2005-2006 | JIL Information Services | Vienna, VA
Corporate Network Administrator
  • Responsible for multi-site network operations across multiple states and metropolitan regions.
  • In the process of redesigning entire enterprise network infrastructure to reduce failure points.
  • Responsible for Active Directory, DNS, Exchange, Web and VPN servers, including regular maintenance and backup, operations and security auditing.
  • Helped implement tighter security policy network wide, as well as through our firewalls.
2002-2005 | Peyser Associates, Inc. | Washington, DC
Senior Information Officer
  • Designed, procured and operated entire network infrastructure.
  • Responsible for Active Directory, DNS, Exchange 2000 and VPN servers, including regular maintenance and backup, operations and security auditing.
  • Implemented combination firewall/bridge/nat server providing transparent security for all clients.
  • Procured and setup telecommunications packages for office.
  • Designed new peyser.com website.
  • Built partner hsgta.com website.
  • Achieved MCSE certification on Windows 2000.
  • Lead editor for news section on website.
2001-2002 | United States Department of Agriculture | Washington, DC
Network Administrator
  • Contracted to the A-TEK group (through Engle and KCI) to work for the USDA.
  • Achieved MCSA certification on Windows 2000.
  • Supported all OSEC and OCIO users on the network side; assisted with USDA users across the country.
  • Designed and maintained several services including directory, e-mail, anti-virus and network systems in a Windows 2000 environment. Directly responsible for monitoring exchange services, active directory services and anti-virus services.
  • Planned future growth of network into a unified domain structure utilizing proper site planning and advanced systems management to reduce support costs and increase uniformity among USDA sites across the country.
  • Organized COOP (Continuity Of Operations Plan) level 3 site for emergency DC metro-area evacuation of USDA in Elkins, WV. Executed test implementation on 9/11/02.
2001 | United States Department of Agriculture | Washington, DC
Helpdesk Level III Support
  • Contracted to the Engle Group (through KCI) to work for the USDA.
  • Received the annual Engle Award of Excellence for Outstanding Technical Performance.
  • Provided the highest level support to customers: difficult problems escalated from level one and two were all solved at this level.
  • Worked for the Office of the Secretary (OSEC) and the Office of the Chief Information Officer (OCIO) to provide regular hardware/software support to the highest level political appointees.
  • Integrated three separate HelpDesks across USDA sites from Fort Collins, CO to Kansas City, MO into a single functioning unit able to escalate problems and use stored knowledge to knock out easy questions more quickly.
  • Created Standard Operating Procedures for several HelpDesk functions in order to standardize support.
  • Supported Secretary Veneman during COOP (Continuity Of Operations Plan) level 2 site implementation in Greenbelt, MD on 9/11/01.
2000-2002 | King Consulting, Inc. | Bowie, MD
Technology Engineer II
  • Supported several clients on IT issues ranging from network design (routers/switches/firewalls) to web development to hardware/software support.
  • Worked on a number of platforms including Mac OS, Linux, Win9x and WinNT/2K/XP.
  • Developed database driven websites utilizing active server pages on IIS
1999 | Feature Story News | Washington, DC
Technical Consultant
  • Oversaw FSN's computer network in six multi-national locations
  • Made daily alterations to FSN website; helped double the number of working editing studios
  • Tackled tcp/ip, video transfer, domain control and other IT issues regularly
1998 | The Williams Record | Williamstown, MA
Editor-in-Chief
  • Worked with editorial staff in managing full-size, weekly paper; moved to fully digital composition
  • Expanded subscription base; increased circulation to highest in paper's 100-year history.
  • Formed alliance with campus yearbook
1998-2000 | The Gulielmensian | Williamstown, MA
Editor-in-Chief
  • Took over management of college yearbook in fall semester
  • Set up image archive system for entire campus use
  • Hired entirely new staff; revised yearbook schedule; generated $50K profit
  • Linked yearbook to data network; designed website (gul.williams.edu)
1997-1999 | The Record Wired | Williamstown, MA
CEO
  • Set up on-line version of paper (record.williams.edu)
  • Moved to a database driven web server relying on Active Server Pages
  • Began to broadcast campus radio station live over Internet
  • Broadcast campus events (sporting matches, lectures, concerts, etc) live over Internet
  • Began to make profit in Fall of 1998; assembled larger staff
1997, 1998 | Valley Health Systems | Winchester, VA
Network Analyst
  • Worked in IS department on computers ranging from AS 400s to NT servers to Win95 workstations
  • Traveled to remote sites to help with the 4000+ node network
  • Worked with Network Administrators to help diagnose topology problems; Used sniffer to trace packets
  • Installed first ethernet DHCP server on network
  • Began conversion of existing token-ring network to ethernet
  • Set up IP database and constructed active server page front end for data entry
1997 | The Williams Record | Williamstown, MA
Business Manager
  • Managed a budget over $100,000 for the newspaper
  • Created advanced subscriptions database enabling full automation while complying with USPS regulations
  • Installed data and voice network for the paper's computing needs; moved from 2 workstations to 15
1996 | The Williams Record | Williamstown, MA
Local Advertising Manager
  • Hired by newspaper at Williams College to help with local advertising
1996 - 1998 | Office Of Information Technology | Williamstown, MA
Student Technology Consultant for Williams College
  • Initially responsible for assisting Faculty and Staff with computer problems
  • Later began to help other students with computing problems
  • Involved with many systems including DEC Unix, Linux, MacOS, Novell, Win(3.1-98) and Windows NT (workstation and server)
1995 | Langley Reseach Center | Hampton Roads, VA
Summer Intern
  • Constructed VRML model of the International Space Station using NASA specification plans of the station, a text editor and an alpha-version vrml browser
  • Received contract from LaRC to continue work during the year, adding MIR and additional modules

Volunteer Work

2003 | Cardozo Shaw Neighborhood Association | Washington, DC
Web Developer
2003 | Dean Defense Forces | Washington, DC
Webmaster
  • Designed and implemented new DDF website.
  • Provided support for all technical issues concerning site.
  • Site served as central media resource for Dean supporters nationwide.

Skill Set

Networking:
I have over 7 years of experience in the design, deployment and ongoing support of Active Directory/Windows NT domain based networks. I am a Microsoft Certified Systems Engineer on Windows 2000. My experience includes a full knowledge of:
  • IP Addressing Schemes (DHCP, NAT, etc)
  • Routers/Switches/Hubs
  • Active Directory/NT Domain Design and Management
  • Windows Powershell (MS Exchange 2007 administration)
  • Novell NDS Directory
  • Windows 2003/XP Server and Professional workstation troubleshooting
  • SMS 2.0 Server Administration
  • VPN/Remote Access technologies
  • Networking protocols including TCP/IP, IPX/SPX, NetBEUI, Named Pipes
  • Linux OS, server products, installation and maintenance
  • Firewall Administration: knowledge of iptables(netfilter), Watchguard, Checkpoint and Cisco;
  • Transparent Ethernet Bridging
  • Microsoft Exchange Administration (5.5 + 2000 + 2003)
  • Novell Groupwise Administration
  • Microsoft Sharepoint Administration
  • Corporate Anti-Viral Technologies including Trend for Exchange and Symantec Anti-Virus Corporate Edition
Interactive Web Site Design and Development:
I have over 7 years of experience in the design, deployment and support of data aware, interactive Web Sites that meet standards. My experience includes a full knowledge of:
  • Microsoft Internet Information Server, Apache Web Server
  • SQL Server 7/2000, MySQL
  • HTML, XHMTL, CSS1/2/3, XML, SVG
  • Active Server Pages Scripting, PHP Scripting
  • RDF/RSS newsfeeds
  • JavaScript/ECMAScript/DOM
  • Adobe PhotoShop, Adobe ImageReady, The GIMP
  • Section 508 compliance
PC Desktop Support:
I have over 7 years of experience over the full range of Networked, PC desktop support on NT, PC, and Macintosh platforms. My experience includes a full knowledge of:
  • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Microsoft Project
  • Windows XP, 2000, NT 4.0, 98, 95, 3.1, Macintosh OS 8.x and 9.x
  • Inkjet, Laser Printer troubleshooting
  • Corel Word Perfect, Star Office, Open Office
  • Adobe InDesign, Adobe Photoshop, Adobe Pagemaker
  • PCAnywhere, Norton Ghost, Symantec Anti-Virus
Desktop Publishing:
I have over 7 years of experience in the design, layout and publishing of a variety of different print media from newspaper broadsheets to brochures. My experience includes a full knowledge of:
  • Adobe InDesign, Adobe Pagemaker, Microsoft Publisher
  • Adobe Photoshop, the GIMP
  • Adobe Illustrator